How to Help

If you're like us, your digital life is one big, fast news feed. Some of this news is messed up. How to Help works in the news cycle to connect you with ways to do something about the day's big stories.

How to Help Protect Consumers' Day in Court

How to Help Protect Consumers' Day in Court

Arbitration!

Bored yet?

No, wait, you should keep reading.

Most big banks and corporations don’t want you to have your day in court when something goes wrong.

Like when Wells Fargo creates a few million fake accounts without customers’ knowledge to boost profits, or when Equifax leaks 145 million personal records.

So they frequently stick "forced arbitration clauses" in the fine print of those thick disclosures you can’t decide whether to throw away or recycle.

Those clauses basically say you can’t join together with other consumers to sue a bank or company that harms you.

It’s like a get out of jail free card for the companies.  In fact, the Monopoly Man (hi Amanda Werner!) made that very point at a recent Congressional hearing starring former Equifax CEO Richard Smith.

The good news: the Consumer Financial Protection Bureau (CFPB) recently banned mandatory arbitration clauses in consumer contracts with banks and financial companies.

The bad news: the Republican majority in Congress is trying to immediately overturn the CFPB’s rule.

How to help fix the fine print

Sign the petitions from Americans for Financial Reform and Allied Progress to the US Senate.

Better yet:  call your Senator (202.224.3121) and urge them not to vote for the rollback of the CFPB's arbitration rule.

Follow Americans for Financial Reform's Amanda Werner (aka the Monopoly Man) on Twitter. 

BTW: are you having a problem with a bank or financial company?  The CFPB might be able to help. You can file a complaint at www.consumerfinance.gov or 855.411.CFPB. The CFPB can help with problems with mortgages, student loans, auto loans, payday loans, debt collection, credit reporting, bank accounts, prepaid cards, remittances, and more. The CFPB call center provides support in 180+ languages.

How to Help Rosa Maria Hernandez

How to Help Rosa Maria Hernandez

How to Help Stop Sexual Harassment and Assault

How to Help Stop Sexual Harassment and Assault